“I had yet another great experience with Chapman Automotive. Very timely tow and turnaround for my repairs at a great price! I highly recommend them.”
“There was some kind of snafu with a part late in the day and they needed to get a replacement. I was stressed because I wasn’t going to have my car for my commute the next day, and they came in really early in the morning to make sure it was done! Such a nice guy who clearly cares about his customers and has integrity. I’ll be back!”
“John Chapman what can I say you and your crew went above and beyond what you needed to do. My family appreciates what you did for us. On a personal note, I will as long as you are in business never take a vehicle of ours to another shop again!”
“I definitely recommend this place. My best friend told me about it because we used to go to school with the owner’s daughter. Anyhow from the moment we contacted this place we knew it was where we were going. We called other places and we did not feel it being honest or genuine. And the prices were too high. So we talked to Jon and the next day he towed our car to his shop and got the job done fast even though it required more work than he anticipated. It’s all used with NAPA parts, we got a huge discount, and when I went to pick up my husband’s keys I wasn’t treated as that female customer. We will definitely be going back there. Reasonable prices, good communication, and great service. Thank you from the bottom of our hearts.”
“Great shop to get work done at. He was able to get me in 2 weeks – 2 months faster than any other shop in town. And it was $125+ Cheaper. My steering wheel is no longer loose! Thanks, guys. I really appreciate it. Will be a returning customer.”
“This is the second repair that Chapman has completed on my car. Chapman does great repair work, very knowledgeable, and get the repair done fast. My older car is expensive when it comes to having to get repair part’s, but John goes the extra mile to try to help out with the expenses. Thanks John, and Chapman crew. Great job.”
“I started my auto tech career with John at Chapman auto. I learned way more about the car industry than just turning a wrench. John n Jeff have always been great man. I now have a great career in auto repair. I live away from Kalamazoo now. My daughter-in-law broke down last Monday. I was quick to call John. Got the vehicle taken to him. Was diagnosed and fixed right up. All at a fair price. John has always been about his customers and employees. I am proud to know and recommend John and Jeff.”
“Thank you to the Chapman auto repair technician who, on his own time, stopped on US-131 to check on us as we were broken down!!! He was the only person who stopped for the 4-hour timeframe we were on the side of the road!!”